Author Archives: blogCalNeva

Refund Policy

Please note that you may cancel your service at any time, but you must give 30 days notice to be entitled to a refund. Refunds must be requested during business hours to a customer service representative. There is a $10.00 refund processing fee.  Refunds must be at least $20.00 after the RPF.

** PLEASE TAKE NOTE **

CalNeva Broadband has updated their billing system.  New bills were mailed on 12/24/2015.  Your account number has changed.  Please update your payment accounts. Bills are still due are the 10th of each month.

Have a HAPPY and SAFE New Year!